SHIPPING All orders [excluding those that are noted as pre-order] Please allow 3-4 business days for us to process your order. Once shipped, delivery times will vary depending on your location and selected shipping method.

If you haven’t received a shipping confirmation within 5 business days of placing your order, please contact us at hello@nahallny.com

If you need your item(s) sooner, feel free to reach out—we’ll do our best to accommodate your request.

If for any reason you’d like to make a return, please email us at hello@nahallny.com within 14 days of receiving your order.

Once your return is approved, we’ll provide you with a prepaid USPS return label. Please note that a $5 fee will be deducted from your refund to cover the cost of the return shipping label.

If you don’t hear back from us within a few business days, please don’t hesitate to follow up—we’re here to help!

Kindly note: Sale items are eligible for exchange or store credit only. We do not offer full refunds on sale merchandise.